💰 Refund Policy
Last updated:
1. Subscription Refunds
ylishi.tools offers monthly and annual Premium subscriptions. Refund policy:
- Monthly subscriptions: Full refund available within 14 days of first purchase (monthly and annual alike)
- Annual subscriptions: Full refund available within 14 days of first purchase (monthly and annual alike)
- Renewals: Auto-renewals are non-refundable. Please cancel before renewal if you wish to discontinue.
2. Non-Refundable Situations
Refunds are not available in the following cases:
- Requests made after the refund period specified above
- Duplicate or multiple subscriptions
- Account termination due to Terms of Service violations
- Auto-renewal charges due to failure to cancel before renewal date
3. How to Request a Refund
To request a refund, please contact us via:
- Email: support@ylishi.tools
- Please provide: registered email, subscription date, and reason for refund
- We will respond within 3 business days
4. Refund Processing
- Refunds will be processed back to the original payment method
- Processing time: 5–10 business days (depending on payment method)
- Upon refund completion, Premium features will be immediately deactivated
5. Free Tools
The free tools provided by ylishi.tools do not require payment and are not subject to refunds.
6. Policy Changes
We reserve the right to modify this refund policy at any time. Material changes will be announced on the website.
7. Contact Us
For any refund-related questions, please contact: support@ylishi.tools
ylishi.tools is operated by SHENZHEN YILISHI FUSHI YOUXIAN GONGSI · Reg. No. 91440300MA5DAG145C
Room 318A8, Building 618, Bagualing Industrial Area, Bagua Yi Road, Pengsheng Community, Yuanling Sub-district, Futian District, Shenzhen, Guangdong, P.R. China